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Privacy Policy

This Privacy Policy describes how AUTO EXPLAIN LLC (“We” ), operating the website https://autoexplain.net/ (the “Website”), collects, uses, and discloses your information when you visit or use our Website and services.

By using our Website, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect  

We may collect various types of information from and about users of our Website, including:

  • Personal Information You Provide to Us: This includes information you voluntarily provide when you interact with the Website, such as:
    • Contact details (e.g., name, email address, phone number) when you fill out forms, subscribe to newsletters, or contact us directly.
    • Any other information you choose to provide in communications with us.
  • Information Collected Automatically: When you access or use our Website, we may automatically collect certain information about your device and usage, including:
    • IP address
    • Browser type and version
    • Operating system
    • Referring URLs  
    • Pages you view on our Website
    • The time and date of your visit
    • The time spent on those pages
    • Other diagnostic data.
  • Information Collected Using Cookies and Similar Technologies: We may use cookies and similar tracking technologies (like pixels and web beacons) to track the activity on our Website and hold certain information. Cookies are files with a small amount of data that are stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.  

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, operate, and maintain our Website and services.  
  • To improve, personalize, and expand our Website.
  • To understand and analyze how you use our Website.
  • To develop new products, services, features, and functionality.
  • To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Website, and for marketing and promotional purposes (where permitted).  
  • To send you emails.
  • To find and prevent fraud.
  • To comply with legal obligations and resolve disputes.

3. How We Share Your Information

We may share your information in the following situations:

  • With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., data analysis, email delivery, hosting services, customer service).  
  • For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.  
  • With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.  
  • For Legal Reasons: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).  
  • To Protect Our Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, and illegal activities, or as evidence in litigation in which we are involved.  
  • With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.  

4. Data Security

We implement reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.  

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.  

6. Your Privacy Rights

Depending on your location and applicable data protection laws (such as GDPR in the UK/EU or CCPA/CPRA in the US), you may have certain rights regarding your personal information, including:

  • The right to access – You have the right to request copies of your personal data.  
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.  
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.  
  • The right to withdraw consent – If we are processing your personal information based on your consent, you have the right to withdraw that consent at any time.  

To exercise any of these rights, please contact us using the contact details provided below. We may need to verify your identity before responding to your request.  

7. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.  

8. Links to Other Websites

Our Website may contain links to other websites that are not operated by Us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.  

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.  

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this Privacy Policy.  

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.  

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:  

  • By email: [email protected]
  • By phone number: +1 (213) 441-1897
  • Address: AUTO EXPLAIN LLC 1500 N Grant ST Sten Denver, Colorado, United States